Disclaimer Policy

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Welcome to Sompurno Pharmacy.
By using our website www.sompurnopharmacy.in, www.sompurnopharmacy.com, and the Sompurno Pharmacy Mobile App, you agree to the terms of this Disclaimer.

This page explains the limitations of our responsibility, medical accuracy, health calculators, ordering system, and third-party integrations.

1. No Medical Advice

All information available on our website, app, tools, calculators, WhatsApp, calls, messages, or communications is for General information, Educational purposes, and Awareness.

Sompurno Pharmacy does NOT provide:

  • Medical advice
  • Diagnosis
  • Treatment
  • Emergency support

Always consult a qualified doctor for medical decisions.

2. Prescription Medicines

For prescription-only medicines (Rx):

  • A valid prescription issued by a registered medical practitioner is mandatory
  • We may reject or verify prescriptions before processing
  • We do NOT promote self-medication

Your doctor is solely responsible for prescribing the correct medicine and dosage.

3. Accuracy of Information

We try to keep information updated, but Product details, Prices, Availability, Delivery timelines, Health guidance, and Calculator results may change without notice or may not always be completely accurate.

Sompurno Pharmacy is not responsible for any errors or outdated information.

4. Health & Medical Calculators

Our tools (BMI, BP, Sugar, Pregnancy, Kidney, Heart Risk, etc.) provide approximate guidance only.

  • NOT a clinical diagnosis
  • NOT a substitute for lab tests
  • NOT a replacement for professional medical consultation

Always confirm results with a doctor or certified lab.

5. Product & Content Liability

All medicines and health products displayed on the app/website are provided by authorized pharmaceutical distributors and delivered under standard handling conditions.

However, Sompurno Pharmacy is not responsible for:

  • Side effects or Allergic reactions
  • Drug interactions
  • Misuse of medicine
  • Wrong consumption or dosage
  • Failure to follow doctor instructions

Consult your doctor before taking any medicine.

6. Third-Party Services

Our app/website may link to Google Play Store, External medical sources, Delivery partners, Payment gateways, or WhatsApp. We do not control, own, or guarantee third-party content or service quality.

7. Delivery Limitations

We try our best to deliver on time, but delays may happen due to Traffic, Weather, Stock shortages, Address issues, or Operational issues. We are not liable for such delays.

8. No Emergency Service

Sompurno Pharmacy does NOT provide: Emergency medicine supply, Critical-care delivery, or 24/7 ambulance support.

For emergencies, call your nearest hospital or government helpline immediately.

9. Liability Limitation

To the fullest extent permitted by law, Sompurno Pharmacy shall NOT be liable for any loss, damage, or injury caused by medicine usage, wrong self-medication, customer negligence, incorrect prescription provided by user, or third-party issues beyond our control.

Our responsibility is limited to the price of the order placed.

10. Changes to Disclaimer

We may update this Disclaimer occasionally. Updates will be posted with a new “Last Updated” date. Continued use of our website/app means you accept the updated Disclaimer.

11. Contact Information

For any concerns or clarification:

Email: care@sompurnopharmacy.in
Call/WhatsApp: +91 7044844841
Address: Ichapur, Shyamnagar, North 24 Parganas, West Bengal – 743144